Being Nice

When Being Nice Becomes an Expectation

By Ruth Cleminson

There’s a moment many female business owners experience, but not many talk about openly.

It’s the moment you stop over-accommodating. Stop over-giving. Stop accepting less. The moment you stand up, for yourself, your boundaries, or your business. And when you do, suddenly… the narrative changes.

You’re “too much.”
“Not the same as you used to be.”
Or my personal favourite: “You’ve changed.”

And the truth is? You probably have and that’s amazing. Because growth requires it.

The Unspoken Expectation: Be Everything to Everyone

Recently, I was at a networking event and ran into someone I hadn’t seen in quite some time. I was genuinely happy to see her, there was warmth in my smile, openness in my energy and I was full of compliments for her.

But what came back felt… different.

Cool. Slightly forced. Heavy in a way I couldn’t quite explain. It caught me off guard a little.

This was someone I had shared an easy connection with before, wine over business conversations, collaborative work, and inviting her into my business for different projects. And yet, in that moment, it felt like we had slipped into the distant space of acquaintances.

I moved through it quickly at the time, reminding myself that people’s energy often reflects what’s going on for them, not me. But if I’m honest, it stayed with me.

Later, on reflection, the only thing I could link it to was a past mutual connection, a mutual friend who was given a work opportunity, someone whose contract we chose not to continue. A decision made with integrity, fairness, and transparency, yet the shift in energy here felt… unfair.

There was a part of me, the younger, more reactive part, that wanted to call it out. To name the tension, to stand firm in my business decisions, to clear the air.

But there was also another part of me. The grounded, self-aware version I’ve worked hard to become.

And she chose something different. She chose to let it go.

“Being Nice” becomes an expectation

When you run a business, especially as a woman, there’s often an invisible expectation attached to how you show up.

The expectation that you’ll always be:

Understanding,
Flexible,
Generous,
Supportive.

And while many of us are those things, and I deeply value creating healthy, empowering, and supportive workplaces. It can easily shift into something else.

An expectation that you will:

Put others’ needs ahead of the business,
Make decisions based on relationships rather than performance,
Stretch boundaries and overlook behaviours,
Stay quiet to keep the peace.

Because that’s the “Nice” thing to do.

When Being Fair Starts to Cost You

Many female business owners genuinely care about doing the right thing.

We want to:

Create positive workplaces,
Empower people,
Offer opportunities,
Be flexible, and family focuses where we can.

But sometimes, that care leads us to make decisions from emotion instead of clarity. I know it has for me, and it has always come at a cost.

Like employing someone we know.

A friend,
A connection,
Someone we believe in.

It feels aligned. It feels generous. It feels right. And sometimes… it works. But often, it doesn’t.

When the Lines Get Blurred

Even with the best intentions, employing friends can become complicated.

Expectations blur. Accountability becomes uncomfortable. Standards soften. And slowly, the dynamic shifts.

You might find yourself:

Letting things slide you normally wouldn’t,
Avoiding necessary conversations,
Overcompensating to help them succeed,
Feeling resentful, but unsure how to address it.

Because now, it’s not just professional. It’s personal.

When They Don’t Show Up

This is one of the hardest parts.

When you’ve given someone an opportunity, trusted them, supported them, and they don’t meet the needs of the role. Not always in obvious ways.

But consistently:

Underperforming,
Avoiding ownership,
Missing expectations,
Not fully stepping into the role.

And you’re left holding the tension between: “I care about this person”
and “This isn’t working for my business.”

That space can feel incredibly heavy and adds pressure to the team and other relationships.

And Then Comes the Decision

Eventually, something has to shift. Because a business cannot run on avoidance. Business needs to be led from clarity and accountability.

So, you step into the conversation. You set the boundary. You address the performance. Or you end the role. And this is often where everything changes.

When You Become the Problem

Suddenly: You’re “wrong.” You didn’t support them enough. You made it about business instead of people

And it can feel confronting and unfair. Because you know the full picture.

The flexibility you gave,
The conversations you had,
The chances you offered,
The effort you made.

But not everyone sees that. And not everyone will.

Here’s the Truth That Matters

Standing up for your business does not make you difficult. Holding people accountable does not make you unkind. Making decisions that protect your business does not make you selfish. It makes you responsible.

Because your business isn’t just a job. It’s something you’ve built. Something you sustain. Something that supports not just you, but others too. And that matters.

You Can Care, And Still Have Boundaries

This is the balance many women are learning.

You can:

Be compassionate and clear,
Be supportive and structured,
Care about people and still expect performance and integrity.

These things are not in conflict. But they do require confidence. And often… uncomfortable conversations.

Because while you may be able to hold that balance, not everyone else can. And sometimes, that’s where relationships fracture.

Thoughts

If you’ve ever found yourself in this position, where doing the right thing for your business led to being misunderstood, criticised, or judged. Where you feel others perspective is so far from the reality.

You’re not alone. And it doesn’t mean you got it wrong. Sometimes it simply means you stopped over-giving to people who wouldn’t do the same for you. And that? That’s not something to apologise for.

The learnings

Even when it’s hard, even when it doesn’t end the way you hoped, there is learning in it.

You become clearer on:

Your expectations, your boundaries,
The kind of team you want to build,
The structure your business truly needs.

And perhaps most importantly: You learn that not everyone will meet you where you are. Some people will fall away. Some relationships will shift. Some you may need to release entirely. And that’s okay

Because leadership isn’t about being liked.

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About Ruth

Ruth Cleminson is Co-Founder of Flourish Community Solutions, and is a passionate entrepreneur, parenting expert, coach, and speaker who has spent decades working across human services, business, and the wellness space. She is deeply committed to her work with communities.

Her passion to support people to grow, lead, and live in alignment, bringing a practical, down-to-earth approach that blends professional education with real-life experience.

Ruth is unapologetically ambitious, loves a glass of bubbles and always has a different hair style.

Through her work, Ruth empowers women, families, and teams to create healthier relationships, stronger boundaries, and live more fulfilling lives.

PHOTO: Ruth is pictured with Tara Fahy, Co-Founder of Flourish Community Solutions, at the LWLL Summer Sunset event in 2025.